Payment Policy
Effective Date: January 18, 2025
At DivinePrestiges, we want to ensure that your payment process is as secure, easy, and convenient as possible. This Payment Policy outlines the terms and conditions regarding the payment methods accepted for purchases made on our website. By making a purchase from DivinePrestiges, you agree to comply with the terms of this policy.
Accepted Payment Methods
We accept a wide range of payment methods to provide you with flexibility and convenience. The following payment options are available:
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Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. When paying with a credit or debit card, the billing address must match the address associated with the card.
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PayPal: We also accept PayPal for secure payments. PayPal allows you to link your bank account, credit card, or debit card to complete transactions.
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Other Secure Payment Methods: We may also offer other secure payment options, such as Apple Pay, Google Pay, or alternative payment providers depending on your region.
Payment Processing
Once you select your preferred payment method at checkout, we will securely process your payment. For credit or debit card transactions, the payment will be authorized immediately, and the transaction will be completed once the payment is approved. If you choose PayPal or another payment method, you will be redirected to the payment provider’s platform to complete the transaction.
Please note that we may require additional verification for certain transactions to prevent fraud and ensure the security of our customers.
Security and Fraud Prevention
We prioritize your security when making payments online. All payments made on our website are processed through secure encryption protocols (SSL) to protect your sensitive information, including credit card details. DivinePrestiges also uses a range of fraud prevention measures to detect and prevent unauthorized transactions.
While we take every precaution to protect your payment details, please be aware that no online transaction is 100% risk-free. We encourage you to contact us immediately if you notice any suspicious activity on your account.
Order Confirmation and Invoicing
Once your payment has been successfully processed, you will receive an order confirmation email. This email will include details of your order, including the products purchased, total amount, shipping address, and payment method. You can also access your invoice in your account if you are a registered user. Please retain this information for future reference.
Currency and Taxes
All transactions on the DivinePrestiges website are processed in U.S. Dollars (USD). If you are shopping from a different country, your payment provider or bank may charge a currency conversion fee. Additionally, applicable sales tax or VAT will be added to your order during checkout depending on the shipping destination.
Payment Issues
If there are any issues with your payment, such as insufficient funds, declined transactions, or problems with payment authorization, we will notify you immediately and request that you provide a valid payment method. Orders cannot be processed until payment has been successfully authorized.
If your payment fails and you have any questions, feel free to contact our customer support team for assistance. We are happy to help resolve any issues.
Refunds and Adjustments
Refunds will be issued to the original payment method once a return or exchange is processed in accordance with our Refund and Returns Policy. Refunds may take 5-7 business days to appear in your account, depending on your payment provider.
DivinePrestiges reserves the right to cancel or refuse any payment if it detects fraudulent or unauthorized activity or any violation of our Terms and Conditions.
Contact Information
If you have any questions or concerns regarding our Payment Policy or need assistance with payment processing, please contact us at:
Hotline: (845) 477-3036
Address: 135 E Shore Rd, Greenwood Lake, New York (NY), 10925
Email: contact@divineprestiges.com
