Sales Policy

Effective Date: October 11, 2024

Welcome to Divine Prestiges. This Sales Policy outlines the terms and conditions governing the purchase of products from our website. By placing an order with us, you agree to the terms stated in this policy. Please read it carefully.

1. Product Availability

All products listed on Divine Prestiges are subject to availability. We strive to keep our inventory up to date, but in the event that an item is out of stock after you place an order, we will notify you as soon as possible. You will be offered the following options:

  • Backorder the item (if applicable).
  • Select an alternative product of equal value.
  • Cancel the order and receive a full refund.

Divine Prestiges reserves the right to limit the quantity of any item purchased or discontinue any product without prior notice.

2. Pricing

All prices on our website are listed in U.S. Dollars (USD) and are subject to change without notice. We make every effort to ensure the accuracy of pricing and product information; however, errors may occur. In the event of a pricing or typographical error, Divine Prestiges reserves the right to cancel or refuse any order placed at the incorrect price. You will be notified of any price changes or errors before your order is processed.

Prices do not include shipping costs, taxes, or any applicable import duties, which will be calculated at checkout based on your location.

3. Order Process

When you place an order on our website, you agree to provide accurate, complete, and current information, including billing and shipping details. Upon placing your order, you will receive a confirmation email. Please note that this confirmation does not constitute acceptance of your order. Divine Prestiges reserves the right to cancel or limit any order for any reason, including suspected fraudulent activity.

4. Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other digital payment platforms (if available)

Full payment must be made at the time of purchase. Orders will not be processed until payment is received and confirmed. If your payment is declined, we reserve the right to cancel your order.

5. Shipping and Delivery

We offer shipping to both domestic and international locations. Shipping fees and estimated delivery times are calculated at checkout based on your location and the shipping method selected. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that delivery times are estimates and may be affected by external factors such as customs delays, holidays, or unforeseen shipping carrier issues. Divine Prestiges is not responsible for delays caused by shipping carriers.

For more information, please refer to our Shipping Policy.

6. Taxes and Duties

For U.S. orders, sales tax will be applied where required by law and calculated at checkout. For international orders, customs duties, taxes, and other import fees may apply. These additional charges are the responsibility of the buyer upon delivery and are not included in the product price or shipping costs.

7. Cancellations and Modifications

If you wish to cancel or modify your order, please contact us as soon as possible at contact@divineprestiges.com or call (845) 477-3036. We will make every effort to accommodate your request, but once an order has been processed or shipped, cancellations or modifications may no longer be possible.

8. Return and Refund Policy

We offer a 30-day return policy for eligible items. If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for detailed information on returning your item for a refund or exchange.

9. Warranty

We stand by the quality of our products and offer a one-year warranty on all diamond jewelry. This warranty covers manufacturing defects but does not include damage caused by wear and tear, accidents, or improper care. If you believe your product has a manufacturing defect, please contact us for assistance.

10. Limitation of Liability

To the fullest extent permitted by law, Divine Prestiges shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase or use of our products. Our total liability for any claim related to your purchase will not exceed the amount you paid for the product.

11. Governing Law

This Sales Policy and any disputes arising from your purchase or use of our website are governed by the laws of the State of New York. Any legal disputes will be resolved in the courts located in Greenwood Lake, New York.

12. Contact Us

If you have any questions about this Sales Policy or your order, please contact us:

Thank you for shopping with Divine Prestiges. We are dedicated to providing exceptional service and exquisite diamond jewelry to meet your highest expectations.