Sales Policy
Effective Date: January 18, 2025
At DivinePrestiges, we are committed to providing high-quality jewelry and exceptional customer service. This Sales Policy outlines the terms and conditions governing the sale of products on our website. By making a purchase from DivinePrestiges, you agree to abide by the terms specified in this policy.
Products and Availability
We strive to ensure that our product offerings are accurately represented on our website. However, due to the nature of online retail, some items may be out of stock or unavailable at the time of your order. In such cases, we will notify you immediately and offer alternative solutions, including the option to backorder, select another product, or receive a refund. We reserve the right to limit the quantity of products available for purchase, as well as to discontinue or change product offerings at any time without prior notice.
Pricing and Payment
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. Prices do not include shipping fees, taxes, or any other charges unless specified. Any additional charges (such as sales tax or customs fees for international orders) will be calculated during checkout.
We accept various forms of payment, including credit/debit cards, PayPal, and other secure payment methods. You agree to provide accurate payment information at the time of purchase. By submitting your order, you authorize us to charge the total price of the products and any applicable shipping and handling charges to your payment method.
Order Confirmation and Shipping
Once your order has been placed, you will receive an order confirmation email. This does not indicate that your order has been shipped. When your order is processed and dispatched, you will receive a separate shipping confirmation email with tracking details.
We ship orders to the address provided during checkout. Please ensure that your shipping details are accurate, as we cannot be held responsible for orders that are delayed or misdelivered due to incorrect or incomplete information.
Shipping and Delivery
We offer a range of shipping options, including standard and expedited delivery. Shipping costs are calculated based on the destination, weight, and size of your order. Delivery times vary depending on your location and the shipping method selected. Please refer to the shipping information on our website for more detailed estimates.
For international orders, customs duties and taxes may be applied by the destination country. These charges are the responsibility of the customer and are not included in the price of the product.
Returns, Exchanges, and Refunds
DivinePrestiges offers a flexible return and exchange policy (please refer to our Refund and Returns Policy for details). If you are unsatisfied with your purchase, we will gladly assist you in returning or exchanging the item, provided it meets our return criteria.
For defective or damaged items, we will offer a replacement or full refund. If you received the wrong item, please contact us within 7 days of receipt, and we will ensure a prompt resolution.
Order Cancellations
If you wish to cancel an order, please contact our customer service team immediately. Orders can only be canceled before they have been processed for shipment. Once an order is shipped, it cannot be canceled, but you may return the item according to our return policy.
Customer Responsibility
By placing an order with DivinePrestiges, you acknowledge that you are responsible for providing accurate and complete information, including payment details, shipping address, and contact information. Any discrepancies or errors in your order information may result in delays or issues with delivery, for which DivinePrestiges is not liable.
Changes to Sales Policy
DivinePrestiges reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we operate our sales process.
Contact Information
For any questions or concerns regarding our Sales Policy or your order, please feel free to contact us at:
Hotline: (845) 477-3036
Address: 135 E Shore Rd, Greenwood Lake, New York (NY), 10925
Email: contact@divineprestiges.com
We are here to help and ensure you have a positive shopping experience with DivinePrestiges.
Terms and Conditions
Effective Date: January 18, 2025
These Terms and Conditions govern your use of the DivinePrestiges website and the purchase of products from our online store. By accessing our website and making a purchase, you agree to be bound by these terms. If you do not agree with any of the terms, please refrain from using our website or making a purchase.
1. Acceptance of Terms
By using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you should not use this website or place any orders. These Terms and Conditions apply to all users of the website, including browsers, customers, vendors, merchants, and content contributors.
2. Changes to Terms
DivinePrestiges reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these terms periodically to stay informed of any updates.
3. Website Usage
You are granted a limited, non-exclusive, and revocable license to access and use this website for personal, non-commercial purposes. You may not reproduce, distribute, or modify the content on this site without the express permission of DivinePrestiges.
4. Product Information and Availability
We make every effort to display accurate and up-to-date product information on our website. However, DivinePrestiges does not guarantee the availability of any product or that the descriptions, pricing, or product images are error-free. We reserve the right to discontinue products or change product details without notice.
5. Order Process
By placing an order through our website, you agree to provide accurate and complete information, including your name, address, phone number, and payment details. Once your order is submitted, you will receive an order confirmation email. This email does not constitute an acceptance of your order. Acceptance occurs when the items are shipped, and you receive a shipping confirmation.
6. Pricing and Payment
Prices are listed in U.S. Dollars (USD) and may be subject to change at any time. The price of the product is the price displayed on the website at the time of your order. Additional charges, such as taxes or shipping fees, will be calculated during checkout.
We accept various payment methods, including credit cards, debit cards, and PayPal. By submitting payment information, you authorize us to charge the total price of the order to your selected payment method.
7. Shipping and Delivery
Shipping costs and delivery times vary depending on the shipping method chosen and the destination address. We offer standard and expedited shipping options. We are not responsible for delays caused by external factors such as postal services, customs, or inclement weather.
For international orders, you are responsible for any customs duties or taxes imposed by the destination country.
8. Returns and Refunds
If you are not satisfied with your purchase, DivinePrestiges offers a return and exchange policy (see our Refund and Returns Policy for more details). Items must be returned in their original condition within the specified time frame. We process refunds to the original payment method once the returned items have been inspected and approved.
9. Limitation of Liability
DivinePrestiges is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the amount paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless DivinePrestiges, its affiliates, and employees from any claims, damages, or expenses (including legal fees) arising from your use of the website, your breach of these Terms and Conditions, or your violation of any applicable laws or third-party rights.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the competent courts of New York.
12. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Hotline: (845) 477-3036
Address: 135 E Shore Rd, Greenwood Lake, New York (NY), 10925
Email: contact@divineprestiges.com
By using our website and making a purchase, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
